Top-ups & delivery

• How fast are top-ups delivered?2 min read

  Most top-ups arrive in under 30 seconds. We connect directly to each operator in Afghanistan, so there’s no middleman slowing things down.

• My top-up wasn’t delivered — what now?4 min read

  First, check the recipient’s number was entered correctly. If the payment succeeded but the credit never arrived, we automatically retry and, if it still fails, refund you in full. Contact support and we’ll resolve it the same day.

• What top-up packages are available?3 min read

  You can send plain airtime credit or operator bundles. Available amounts and bundles depend on the recipient’s operator and are always shown before you pay.

• Can I send data or call bundles?2 min read

  Yes, where the operator offers them. Pick the bundle at checkout and we activate it on the recipient’s line the moment the payment clears.

• Can I schedule recurring top-ups?2 min read

  Recurring top-ups are on the way. For now you can save a recipient so sending again takes two taps.

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