Payments & fees

• What payment methods can I use?2 min read

  Visa and Mastercard, Apple Pay, Google Pay, and SEPA bank transfer in supported countries. Your saved methods are protected with bank-grade encryption.

• Which currencies can I pay in?2 min read

  You pay in your local currency and your recipient receives Afghani (AFN). The exact amounts are shown before you confirm — no surprises.

• How is the exchange rate decided?3 min read

  We use a transparent mid-market-based rate that’s locked the moment you pay. The rate you see at checkout is the rate you get.

• Understanding pricing and fees4 min read

  There are no hidden fees. The amount your recipient receives is exactly what we show you, and any small service fee is itemised on the payment screen before you confirm.

• My card was declined — why?3 min read

  Declines usually come from your bank, not from us — often a 3-D Secure check or a limit. Confirm the prompt from your bank app, or try another method. If it keeps failing, contact support.

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