Payments & fees

• What payment methods can I use?2 min read

  Visa and Mastercard, Apple Pay, Google Pay, and SEPA bank transfer in supported countries. Your saved methods are protected with bank-grade encryption.

• Which currencies can I pay in?2 min read

  You pay in your local currency and your recipient receives Afghani (AFN). The exact amounts are shown before you confirm — no surprises.

• How is the exchange rate decided?3 min read

  We use a transparent mid-market-based rate that’s locked the moment you pay. The rate you see at checkout is the rate you get.

• Understanding pricing and fees4 min read

  There are no hidden fees. The top-up value, currency, and total amount payable are shown before you confirm. Any additional charges that are legally and contractually permitted are clearly disclosed before payment.

• My card was declined — why?3 min read

  Declines usually come from your bank, not from us — often a 3-D Secure check or a limit. Confirm the prompt from your bank app, or try another method. If it keeps failing, contact support.

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