Account & security

• Keeping your PayWatan account secure3 min read

  Use a strong, unique password, turn on two-factor authentication, and never share your one-time codes. We will never ask for your password or codes by email or phone.

• How do I enable two-factor authentication?2 min read

  Go to Settings → Security and turn on two-factor authentication. You can use SMS codes or an authenticator app for an extra layer of protection on every sign-in.

• I forgot my password — how do I reset it?2 min read

  Tap “Forgot password” on the sign-in screen and we’ll email you a secure reset link. The link expires shortly after, so use it right away.

• How do I close my account?2 min read

  You can close your account any time from Settings → Account. We’ll permanently delete your personal data in line with our privacy policy once any open transactions are settled.

• I noticed suspicious activity — what should I do?3 min read

  Change your password immediately, enable two-factor authentication, and contact support. We’ll lock the account if needed and help you secure it.

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